Tag: buying EMPowerplus

(Prereading: What is EMPowerplus by Truehope and Why am I Taking EMPowerplus?)

I’ve ordered EMPowerplus by Truehope now, and so, as a buyer, I know a few things that you can’t find out on their public site.

The Experience of Buying EMPowerplus by Truehope

The experience of buying EMPowerplus is exactly what you would think it would be – you go online and you buy it. There is one difference though, and that difference is that someone calls you to follow-up.

The morning after I ordered the product, the Truehope follow-up person called and started asking me personal questions and confirming information I had already given them. Then she asked my diagnosis. I hesitated as I don’t really think it’s any of her business, but then said, “bipolar.” Then she asked me what medications I was on. I told her I was on several and I didn’t want to enumerate them. She said something along the lines of, “our support staff can’t help you if they don’t have a full picture.” I asked her what her qualifications were to be asking such questions and she said that she simply, “set up the file.” Then I asked her what qualifications those support staff have. She said, “they’re educated on the product.”

In other words, the follow-up person has zero qualifications and the support people who will be counselling you have zero qualifications also. (This is true, by the way, it’s just a call center.) And she wants me to hand over my personal, medical information to these people. I don’t think so.